New Relay Assist for mobile teams is here.

See what’s new
Built for support at any distance

Remote support,
without the distance.

Connect to any device, solve issues together, and keep every session protected—wherever your team happens to be.

Start a support session Download Relay
Free for personal use End-to-end encrypted
Two laptops and a phone connected by a secure coral light path
app.relay.help/session
MK
Live session
18:24
Maya
THIS DEVICE Ready to connect
Online

JL
Jamie joined Support specialist
Your support toolkit

Choose how you connect.

Select a trusted support app, then choose the build made for your device. Verified RustDesk installers are served by Relay; AnyDesk stays on the vendor’s official download service.

Checksummed downloads · official fallbacks

Trusted by support teams at

One workspace. Every resolution.

Support that moves
at your speed.

Relay brings live assistance, device access, and team context into one calm, secure workspace.

01

Instant assistance

Share one code and connect in seconds. No setup maze, no waiting room.

02

Unattended access

Reach trusted devices whenever maintenance is needed—even after hours.

03

Built for teamwork

Invite teammates, hand off sessions, and keep the full story attached.

04

Secure by design

Granular permissions, verified identities, and encryption in every session.

Made for the moment help is needed

From “something’s wrong” to resolved.

A single, focused flow keeps customers reassured and your team moving—without switching between five different tools.

  1. 1
    Share a secure code

    Start from the browser or the lightweight Relay app.

  2. 2
    See the issue together

    Talk, annotate, and take control with clear consent.

  3. 3
    Resolve and document

    Session notes and audit history save automatically.

relay.help/live
SD
Sam’s MacBookConnected just now
Session chat•••
SD

The update keeps pausing at 40%.

I can see it. I’ll clear the old install first.

MK
Write a message ↵
Issue resolvedin 4m 18s
42%faster resolution time
99.99%global service uptime
4.9/5average session rating
180+countries supported
Confidence comes built in

Powerful access.
Careful control.

Enterprise-grade security that stays out of the way of great support.

SECURITY FIRST

Only the right people get in.

Every session starts with visible consent and ends with a complete, searchable audit trail.

Explore Relay security
EVERY DEVICE

Desktop to pocket.

Support Windows, macOS, Linux, iOS, Android, and ChromeOS.

CLEAR INSIGHTS

See the whole story.

Track service quality without turning your team into a spreadsheet.

Relay made remote support feel surprisingly human. Our team resolves more in one session, and customers always know what’s happening.

AM
Avery Morgan Director of Customer Operations, Northstar
4.9
★★★★★ 2,400+ support teams
Questions, answered

Good to know
before you connect.

Can’t find what you need?

Talk to our team

Yes. Customers can join a support session directly from their browser. The lightweight desktop app is only needed for unattended access and advanced device controls.

Personal sessions are free. Team plans add shared queues, device management, reporting, and enterprise controls.

Relay works across Windows, macOS, Linux, iOS, Android, and ChromeOS, including cross-platform sessions.

Sessions use end-to-end encryption, short-lived access codes, visible consent, role-based permissions, and automatic audit logs.

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